Type of website: Insurance Services Website
Effective date: 1st day of June, 2024

MrWrightInsures.com (the “Site”) is owned and operated by Mischa Wright. Mischa Wright can be contacted at:

• Email: Mischa@MrWrightInsures.com
• Phone: (858) 345-9952
• Address: 3066 Columbia St, San Diego, CA, 92103

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

• The personal data we will collect;
• Use of collected data;
• Who has access to the data collected;
• Third-party services we use;
• The rights of Site users; and
• The use of cookies and other tracking technologies.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site, users agree that they consent to:

• The conditions set out in this Privacy Policy; and
• The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

• IP address;
• Clicked links;
• Content viewed; and
• Information about your device, browser, and location.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

• First and last name;
• Email address;
• Phone number; and
• Address.

This data may be collected using the following methods:

• Info Request Form: When you fill out a form to request information or contact us. We will then reach out to the client with the requested information by phone, email and text.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

• Data collected automatically is used for the following purposes:
• To analyze user behavior on our Site;
• To improve our Site and services; and
• For security and fraud prevention.
• Data collected when the user performs certain functions may be used for the following purposes:
• To respond to inquiries and provide requested information;
• To contact potential clients about services;
• To send marketing communications via email, text, or ringless voicemail;
• To schedule appointments through Calendly; and
• To manage client relationships through our CRM system, Pipedrive.

Who We Share Personal Data With

Third-Party Services

We use third-party services to enhance our business operations and improve our services. These services include:

• Pipedrive: Our CRM system where we store contact information and manage client relationships. Pipedrive helps us automate emails, texts, and ringless voicemails.
• Calendly: An appointment scheduling tool that allows users to book calls or meetings with us directly through the links provided.
• Analytics Providers: We use website analytics services to monitor and analyze site traffic and user behavior.

These third-party services have their own privacy policies governing how they use your data. We recommend reviewing these policies.

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;
• If it is required for any legal proceeding;
• To prove or protect our legal rights; and
• To buyers or potential buyers of this company in the event that we seek to sell the company.

SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved or as long as required by law. If your data is kept for longer than this period, you will be notified.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees under strict confidentiality agreements. A breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet can be insecure at times, and therefore we cannot guarantee the security of user data beyond what is reasonably practical.

Opting Out of Communications

Users have the right to opt out of receiving communications from us at any time. If you no longer wish to receive emails or text messages, you can opt out by following the unsubscribe instructions included in the emails or by contacting us directly.

To opt out of:

• Emails: Reply “STOP” to any email we send you or email us at Mischa@MrWrightInsures.com with your request to be removed from our mailing list.
• Text Messages: Reply “STOP” to any text message we send. Alternatively, you can contact us at Mischa@MrWrightInsures.com or (858) 345-9952 with your request to opt out of text communications.

Please note that even if you opt out of receiving marketing communications, we may still send you transactional or administrative messages related to your account or our ongoing business relationship.

Use of Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect data about your browsing behavior on our Site. Cookies help us understand how you use our Site and allow us to improve our services. You can manage cookies through your browser settings.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

• Mischa Wright
• Email: Mischa@MrWrightInsures.com
• Phone: (858) 345-9952
• Address: 3066 Columbia St, San Diego, CA, 92103

Do Not Track Notice

Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third-party websites and therefore do not respond to browser-initiated DNT signals.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns, or complaints, you can contact our privacy officer, Mischa Wright, at:

• Email: Mischa@MrWrightInsures.com
• Phone: (858) 345-9952
• Address: 3066 Columbia St, San Diego, CA, 92103

SMS Terms & Conditions

By opting in to SMS messaging from Mischa Wright Insurance Agency (“we,” “us,” “our”), you agree to the following terms and conditions:

SMS For Consent Communication

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Message Frequency

By opting in, you agree to receive SMS messages from Mischa Wright Insurance Agency. Message frequency may vary, but you can expect to receive up to 1-5 messages per day. These messages may include:

• Initial contact and sharing of Calendly link to set an initial meeting.
• Updates on your account or services.
• Promotional offers, discounts, or special events.
• Notifications, reminders, and other relevant information.
• Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

Types of SMS Communications

If you have consented to receive text messages from Mischa Wright Insurance Agency, you may receive text messages related to appointment reminders, meetings, and follow-up on cases.


For Example: Hello Thank you for contacting Mischa Wright Insurance Agency, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help" or visit our [Privacy Policy https://mrwrightinsures.com/privacypolicy]

Please be advised this is just an example as you should adjust or accommodate this based on the type of messages your company would send to your customers.

Furthermore, it is important to cover the following throughout this SMS Terms And Conditions portion:

Potential Fees for SMS Messaging:
Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

Standard message and data rates may apply based on your mobile carrier and plan. Please contact your carrier for more details about applicable fees.

Opt-In Method

You can opt-in to receive SMS messages by visiting our website at MrWrightInsures.com and completing the SMS consent form. By submitting the form, you authorize us to send you text messages as outlined in this policy.

Customer will Opt-In for SMS messaging from Mischa Wright Insurance Agency through intake forms on their website located at (MrWrigthInsures.com), this agreement for SMS will not be shared with third parties for marketing purposes.

Opt-Out Method

Customer will be able to opt out of SMS messaging from (company name) by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

Additionally, whenever you initiate a text conversation with us, we will include an opt-out option in every message, ensuring you can stop communication at your convenience.

Privacy

Standard Messaging Disclosures.
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [ Privacy policy https://mrwrightinsures.com/privacypolicy]
Message Frequency May Vary

Help and Support

For help or additional information, reply “HELP” to any SMS message, or contact us directly at:
Mischa@MrWrightInsures.com
MrWrightInsures.com
For immediate assistance, please contact us at 858-345-9952 or visit MrWrightInsures.com.

Your privacy is important to us. Any information collected as part of our SMS messaging program is governed by our Privacy Policy. We do not share or sell your information to third parties.

7. Changes to Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Updates will be posted on our website at https://mrwrightinsures.com. Your continued participation in the SMS program after changes are made constitutes your acceptance of the revised Terms.

By opting in, you confirm that you are the account holder or have authorization to opt-in for the phone number provided.

Thank you for staying connected with Mischa Wright Insurance Agency!